Frequently Asked Questions
How do I place an order for herbal products?
To place an order, simply browse through our product categories, select the items you'd like to purchase, and click the "Add to Cart" button. Once you're ready, click on the cart icon at the top right corner, review your selected items, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your order.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, net banking, and popular digital wallets. For a secure transaction, we ensure that all payment information is encrypted and processed through a trusted payment gateway.
Can I modify or cancel my order after placing it?
No, you cannot cancel or modify your order once it has been placed. Additionally, any amount paid for the order is non-refundable. Please ensure all details are correct before confirming your purchase.
Are the herbal products safe to use?
Yes, our herbal products are sourced from reputable suppliers and undergo rigorous quality control checks to ensure safety and efficacy. We recommend reading the product labels and consulting with a healthcare professional if you have specific health concerns or conditions.
Do you offer free shipping?
No, we do not offer free shipping. Shipping charges apply to all orders, and the cost will be calculated based on the delivery location and order size. Please refer to our shipping policy for more details.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a Orderid number. Please note that we do not maintain a tracking page on our website. You will only receive tracking information via email from us.
What should I do if I receive a damaged or incorrect product?
If you receive a damaged or incorrect product, please contact our customer service team immediately. We will guide you through the process of returning the item and will send a replacement at no additional cost.
How do I contact customer service?
You can contact our customer service team via phone at +91 9885474779 or through the contact form on our website. Our representatives are available to assist you from 9 AM to 6 PM, Monday to Saturday.
Are there any side effects associated with herbal products?
While most herbal products are safe, some may cause side effects or interactions with medications. We recommend consulting with a healthcare professional before starting any new herbal regimen, especially if you are pregnant, nursing, or taking medication.
